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What is it?
This is an e-mail service through which questions are answered, usually within 24 hours. If you have an emergency or immediate concern when reference services are closed, please call Access Services (309-298-2705).
Who can use it?
This service is for ÐÇ¿ÕÎÞÏÞ´«Ã½app students, faculty and staff only. If, however, your question concerns resources unique to the ÐÇ¿ÕÎÞÏÞ´«Ã½app libraries, we can forward your inquiry to the appropriate unit.
When can I expect a response?
Questions are reviewed daily (during ). Every attempt will be made to respond within 24 hours.

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